CANCELLATION POLICY
Current as of: 22 February 2024
At Extra Veg Nutrition, we ask for your respect towards our time and other clients access to appointments. If you need to cancel or reschedule an appointment, we have a strict 24-hour cancellation policy. Failure to notify us 24-hours before your scheduled appointment will result in 50% of the total fee. Failure to attend your scheduled appointment will result in a booking forfeit and 100% of the fee. We understand that life can be unplanned and unexpected, so exceptions can be made on a case-by-case basis. We ask for you enduring respect and to contact us at carmen@extravegnutrition.com.au should you need to cancel or reschedule an appointment.
If for any reason a practitioner cannot attend an appointment due to sickness or unforeseen circumstances, the client will be advised as soon as possible. Extra Veg Nutrition offers the client option to reschedule or a full refund.